Payment and Credit Policy

Order Policy
Office Hours: 8:00 a.m. to 5:00 p.m., CST, Monday–Thursday
8:00 a.m. to 4:00 p.m., CST, Friday

To place an order:
Phone: 314-772-0700
Toll Free: 800-455-5282
Fax: 314-772-0722 (24 hours)

Out-of-stock items will be cancelled (not backordered). We will note out-of-stock items on your invoice. Please reorder these items with your next order.

All merchandise is subject to availability.
Prices are subject to change without notice.
All sales are F.O.B. St. Louis, unless otherwise specified on current effective price list.

New Accounts:
ALL ORDERS ARE C.O.D. until the following have been received:

Credit Application
Resale Tax Certificate
Credit Confirmation has been issued
(approval usually takes 10-15 days).

Credit terms will be granted, once satisfactory credit has been established. (Our normal terms are Net 30 days due from date of invoice.)

A re-sellers tax exemption certificate is required by law to be on file for each of our customers. Terms: A 1-1/2% finance charge will be added per month to all past-due invoices.

Sales Tax will be added to Missouri customers for non-food items and for coffee (call for current rates) and other food items unless a tax exemption certificate is on file.
A $20.00 charge will be added to all returned NSF checks.

First time orders are shipped COD or Pro Forma Invoice, payment in advance.
Any accounts which are 60 days past date of invoice will be shipped COD until the account is brought back to within terms.